Who benefits from TRAQ?
TRAQ listens and learns, and then contextualizes valuable information into insights and actions, turning every call into a sales action plan.
Sales Leaders
Decisive, Actionable Insights
Gain unparalleled clarity about your buyers’ behavior. TRAQ picks up the subtle conversational cues that are easy to miss and definitely not being typed in the CRM.
The AI automatically provides notes on opportunities, risks, and more. You can track the status of any sale and pivot your strategy in real time.
Clear Pipeline Visibility
When you pair TRAQ’s objective scoring system and its smarter-every-day insights, your knowledge of every deal simply skyrockets. You’ll know exactly where to focus your team’s efforts for maximum impact.
Razor-Sharp Coaching Strategies
Instead of cookie-cutter strategies and guidance, offer customized skills coaching to each team member. The insights you gain from TRAQ’s analysis reveal what skills are needed for improving performance.
Sales Reps
Easy Onboarding
We know you’ve heard this before, but the TRAQ portal is incredibly easy to use. Any sales rep, regardless of their experience with similar tools, can get started in minutes. This reduces friction and speeds up onboarding.
Full Focus on the Buyer
Because TRAQ takes notes during the meeting, reps can place their full focus on listening to buyers’ needs. Meanwhile, TRAQ is also listening, and it catches anything your rep misses. The AI is continually learning about the topics and factors impacting sales.
Enhanced Speed and Agility
Sales reps gain immediate insights after a call like opportunities, risks, and action items, and they can adjust their sales strategy to this precise feedback. At the same time, collaborating with managers and support teams is easier than ever. Deals get closed faster and win rates increase.
Rev Ops
Accurate Forecasting
The volume of data acquired by TRAQ makes it possible to deliver objective, unbiased scoring for every sales call. Our Call Score and Buyer Sentiment Score bring fact-based clarity to your pipeline.
Gains in Productivity
TRAQ’s ability to take notes for sales reps saves an average of 8-12 hours per week which would normally be spent logging notes in a CRM. This frees up reps to focus on sales.
Meanwhile, perfect, no-fuss transcripts, timesaving summaries, and smart collaboration tools make it easier – and faster – for everyone to work together.
Higher Win Rates
The detailed, in-depth understanding reps and leaders gain about buyer behavior empower a faster sales process and stronger results.
Recruiting
Unparalleled Candidate Insights
The same x-ray vision TRAQ gives the sales team benefits your recruiting team. During interviews, the AI records conversations, analyzes words and phrases, and identifies the best candidate matches.
Full Focus on the Candidates
Recruiting conversations are just as sensitive, if not more so, than sales. Earning a candidate’s trust is everything, and with TRAQ taking notes for you, it’s easier to connect and make sure they feel heard.
Less Paperwork. More People Time
Because TRAQ takes notes for your team, recruiters are free from the normal burden of documenting discoveries and conversations. You can spend more time focused on recruiting, and assigning tasks and collaborating with team members is easier than ever.
Insurance Sales
Understand insights and trends that unlock revenue
Leverage AI to see valuable information in every client call that leads to stronger customer interactions and new revenue opportunities
Learn more about your customer and what they’re thinking
From objections, to hidden needs, and risk, TRAQ helps sales teams to clearly understand what their clients are thinking
Maximize client value by selling the right product, at the right time
From property, to casualty, to life insurance – conversational analysis will help your sales team know which products are best suited to your clients, and why
Insurance Claims
See how claims management can be efficient and insightful
TRAQ helps to minimize overall claims call effort by revealing critical details within claims submissions and related communications
Significantly reduce claims fraud and related risk
Leverage AI and communications analysis to reveal fraud related trends and activities, while alerting your fraud team to potential crime
Make each of your claims agents a top performer
Clearly understand how your top claims agents manage related claims, and drive customer satisfaction, so all of your agents can do the same
Here's how it works.
Let's explore. You + TRAQ
Share your organization's goals and needs with us. We would be happy to show TRAQ's features and show you how easy it is for any team member to use. We can demonstrate how TRAQ can help your team close more sales.